VIP REWARDS

We have created our VIP Rewards Program with exciting and exclusive rewards to say 'Thank You' to our amazing customers. JOIN OUR VIP REWARDS PROGRAM

HOW TO EARN POINTS

Make an Order: Earn 1 VIP point per $1.00 spent*

Like or Share us on Facebook:  Earn 10 points each

Follow us on Instagram: Earn 10 points

Review a Product: Earn 50 points per review - Max 2 per month

Follow us on Instagram: Earn 10 points

Complete your Profile: Earn 50 points 

Refer a Friend: Earn 200 points

 

OUR VIP REWARDS

100 points: $10 Voucher

200 points: Free Ylang Ylang & Orange or Black Spruce & Lime Deodorant Cream (valued at $19.90, 50ml)

250 points: $25 Voucher

300 points: Free Protecting Skin Defend Mist (valued at $34.90, 100ml)

400 points: Free Renewal Advance Facial Serum (valued at $46.90, 20ml)

500 points: $50 Voucher

FAQS

How do I join?

Simply create a customer account on our website and you will automatically become part of our VIP Rewards Program. JOIN OUR VIP REWARDS PROGRAM

How do I earn points?

There are plenty of ways to earn points, you can see them under the Earn tab of your VIP profile widget.

How do I check my points balance and redeem rewards?

Log in from our website by clicking on our VIP Rewards tab in the bottom right hand corner of our homepage. Use your points to claim the rewards that you want, or save them up to unlock higher value rewards. 

How do I use my rewards?

Just copy and paste your unique coupon code into the discount bar at the checkout and click APPLY (only one coupon code per order). If you have chosen a free item please ensure you add the item to your cart before applying the code. 

How do I refer a friend?

1. Log in to your account.

2. Click [VIP Rewards] (Orange button, bottom right corner of your screen)

3. Click [Earn]

4. Click 'Refer a Friend'

5. Copy link and send it to a friend!!

Terms and Conditions - Herb Farm VIP Program

1. Anyone who visits The Herb Farm store or signs up online can join The Herb Farm VIP Rewards program.

2. Points can be earned through purchases in-store and online.

3. Every $1 spent = 1 VIP point.

4. Points can be earned by liking our Facebook page, following us on Instagram or buy writing a product review (Max 2 reviews per person per month).

5. You must accumulate 100 points before they can be redeemed.

6. Rewards are valid for 12 months from issue date.

7. VIP rewards cannot be used by another customer.

8. VIP rewards are not available on purchases made at The Herb Farm Café.

9. VIP rewards are redeemable for Herb Farm Products only at The Herb Farm Store, Grove Road, Ashhurst or online at www.herbfarm.co.nz

10. Rewards cannot be used in conjunction with some store offers or promotions.

11. Rewards cannot be used to purchase The Herb Farm or The Herb Farm Café gift vouchers or gift cards.

12. VIP’s must identify themselves as a VIP when making a purchase.

13. Points cannot be added to your account at a later date.

14. Earned points will be deducted from your VIP account for products returned.

15. The Herb Farm reserves the right to modify or cancel the VIP Rewards Program at any time.

16. To be a VIP you must be subscribed to our VIP database in order to receive information and be contactable. If you unsubscribe then your VIP account will no longer be valid.

17. Reward points are not earned on gift vouchers when redeemed.

18. Coupons can only be redeemed once and only on orders with the same or higher value.