CAREERS

Want to join our team?

We're always looking for A players!

OUR CULTURE

At The Herb Farm we believe that we need exceptional people to be able to provide exceptional customer service and that we can achieve this through attracting, hiring and nurturing the right people. We thrive as a team on learning, growing and collaborating to become the best versions of ourselves and our business.

Our People

We are a family-owned business and strive to create a welcoming, positive and caring culture where our team can thrive, learn and grow.

Our Benefits

Open Book Management

At The Herb Farm we share our critical numbers with our team and meet weekly to share progress towards targets and discuss how we can adjust, adapt and pivot as needed. We believe that collaborating and sharing ideas is a key part of growing as a team and business.

Rewards

We love rewarding our team and do this through a values-based recognition system as well as performance based reviews and rewards which are tailored for each role in the business.

Systems

Robust systems are key to a successful business and we invest in the tools we need to thrive. We use a range of systems including Xero, Unleashed, Shopify, Google Analytics and Prospect CRM which allow us to track our key numbers daily and helps us hit and exceed our targets.

Employee Professional Development

We are a team of ‘A Player’s’ and know that to achieve this we need to invest in the growth, training and development of each team member. We work with coaches, mentors and training providers to ensure we are constantly learning, growing and moving forward.

Opportunities At Our Café

Kitchen & Café Assistant

At The Herb Farm Café we strive to create a welcoming, positive and caring culture where our team can thrive, learn and grow. 

Our popular café is set in the beautiful grounds of The Herb Farm gardens and is a well-known and loved meeting spot for locals and visitors to the region. 

The Kitchen & Café Assistant role is a key, and versatile, part of our tight-knit team and involves working in our busy kitchen as well as helping front-of-house to ensure the smooth daily operations of the café.

To be successful, you will need to have:

At least 1 to 2 years hospitality experience

Proven kitchen and cooking skills

Ability to work in a fast-paced environment whilst maintaining high standards

Exceptional Customer Service Skills and ability to use a POS system

Most importantly, a love for hospitality, an amazing attitude and a customer-first philosophy

What's in it for you:

Opportunity to learn and develop your skills.

Performance Incentive Program – additional earning potential

Beautiful rural setting

Free parking

Positive and passionate team environment

Grow with the business and develop on a personal and professional level

This role is part-time (approx. 16-20 hours). More hours may be available on other days and in the Summer.

Please apply with your CV and Covering Letter through our Seek Ad.

Opportunities At The Herb Farm

Marketing & Design Co-ordinator

At The Herb Farm we strive to create a welcoming, positive and caring culture where our team can thrive, learn and grow. We are a family-owned business built on strong ethical values and are on a mission to lead the change towards a safe, transparent and sustainable skincare industry.

We manufacture our own natural products on-site in our purpose built manufacturing facility and sell them throughout New Zealand and in overseas markets.

The Marketing Assistant role is a key part of our Marketing Team and we are looking for someone who loves marketing, has experience in social media and design and is excited about the prospect of helping us grow our brand in all of our markets.

Reporting to the Marketing & Digital Manager this role includes; 

Implementing Social Media and Digital Strategies

Creating Digital Content (including videos and reels)

Writing and designing EDM’s, Blogs and Newsletters

Co-ordination of promotions, product launches and marketing initiatives

Website and VIP Program maintenance and improvements

Database maintenance

Assisting with designing packaging and marketing material

Reporting and analysis

The role is a busy and varied one and we are looking for someone who can operate in a fast-paced environment with a solution-oriented approach, and who is motivated by delivering a world-class experience for our customers. Additionally, you will have high attention to detail, be focused on growing and learning and have a love of all things marketing and digital.

Please note experience in marketing and basic design (InDesign, Photoshop) is essential.

This role is based at The Herb Farm's premises in Ashhurst, Manawatu - this role is not able to be completed remotely.

Please apply with your CV and Covering Letter through our Seek Ad.

Retail Sales Assistant

We are looking for an amazing Sales Assistant to join our team and deliver exceptional customer service in our beautiful retail shop selling natural skincare and therapeutic products.

The Role

Working with our sales team and reporting to the Marketing & Digital Manager you will be responsible for; 

Delivering exceptional customer service and creating an upbeat, warm and friendly vibe in our retail shop.

Actively sharing knowledge and selling our natural products and engaging with customers.

Organising the booking of hands-on workshops and events.

Answering emails and live chat enquiries and bookings.

Ordering stock for the shop, merchandising and implementation of promotions.

General shop duties including cleaning.

The successful applicant will have a strong passion for natural products, outstanding customer service skills, a proven sales history and an out-going and positive attitude.

The position is full-time (35 hours per week) Tuesday - Saturday.

Please apply with your CV and Covering Letter through our Seek Ad.

Operations Manager (Maternity Leave cover)

At The Herb Farm we strive to create a welcoming, positive and caring culture where our team can thrive, learn and grow. We are a family-owned business built on strong ethical values and are on a mission to lead the change towards a safe, transparent and sustainable skincare industry.

We manufacture our own natural products on-site in our purpose built manufacturing facility and sell them throughout New Zealand and in overseas markets.

The Operations Manager role is a busy, challenging and exciting role and we are looking for someone who has a positive attitude, is a team player and has the ability to juggle multiple tasks smoothly (and with a smile). The ability to calmly approach challenging situations and get stuck into the nitty gritty is essential, along with being able to step back and think strategically when needed.

Key Areas of the Role:

Ensuring the efficient operations of the manufacturing & dispatch units on a day-to-day basis.

Efficiently scheduling production, forecasting, ordering and managing production outputs and managing supplier relationships. 

Providing capable leadership to the manufacturing, dispatch and operational administrative team and working collaboratively as part of the management team.

Working strategically to competently prepare for and manage growth and expansion and optimise operational efficiency.

Ensuring compliance with all areas of Health & Safety and Quality Control including GMP.

Ensuring Stock on Hand accuracy and the integrity of system data.

Overseeing the Café and Garden operations.

The successful applicant will have strong communication skills, be able to think critically, be highly organised and be committed to our company values.

As this role is a Maternity Leave Cover position it is essential that the successful applicant can hit the ground running and quickly pick up the role and lead the team.

Experience in operational management, logistics and/or production is preferred and a strong track record of delivering consistent quality operational services to drive a business towards achieving their strategic goals.

The position is full time and based at the company's premises in Ashhurst, Manawatu (15 minutes from Palmerston North) with a minimum fixed term of 6 months and commencing in February 2023.

Please apply with your CV and Covering Letter through our Seek Ad.

Casual/On-Call Workshop Facilitator

Are you passionate about teaching and inspiring creativity in both adults and kids? Do you have a knack for making learning fun and engaging?  If so, we'd love to hear from you!

As a Workshop Facilitator, you'll have the exciting opportunity to:

Lead The Herb Farm Fun Shops (Adult Classes) and other in-house Herb Farm workshops, sharing your knowledge and love for all things natural, with a passion for our herbs an advantage. 

Guide kids through interactive workshops, including bath salt creation and cupcake decorating, with the help of the Herb World characters.

Inspire creativity, foster hands-on learning, and create memorable experiences for our participants, as well as bringing new workshop ideas to life. 

You would be responsible for managing all workshop setup & cleanup, ensure all necessary supplies are available (including gathering edible flowers and herbs from our gardens) and ensure the smooth running of all the workshops.

This role is casual and on call (as and when required), some workshops are pre-planned, while others are booked at more short notice.  You would need to be flexible in your availability as this would cover weekdays and weekends (and school holidays). 

If this sounds like you, please apply with your CV and Covering Letter by emailing info@herbfarm.co.nz