Open Book Management

At The Herb Farm Café we share our critical numbers with our team and meet weekly to share progress towards targets and forecast the following period. We believe that collaborating and sharing ideas is a key part of growing as a team and business.

Performance Incentive Program

We love rewarding our team and every member has access to the critical numbers and aware of the weekly budgets set and progress towards these.

When we hit our weekly target then we pay 1% of weekly turnover on a pro rata basis, based on hours worked, to every single team member.

There is no upper limit to the amount we can earn!

Management PIP

Our managers are able to confidently read and interpret the critical numbers and have a deep understanding of the fixed costs and overheads at the café.

We set our managers KPI’s each month based on our COGS and Wage costs. When these targets are met we pay an additional 1% of turnover split between the managers.


Robust systems are key to a successful business and we invest in the tools we need to thrive. We use a range of systems including Wizbang and Loaded Reports which allow us to track our key numbers daily and helps us hit and exceed our targets.

Employee Professional Development

We are a team of ‘A Player’s’ and know that to achieve this we need to invest in the growth, training and development of each team member. We work closely with a Hospitality Coach and are developing training systems to allow each team member the opportunity to be the best they can be.




Sandra, our Cafe Manager, has been with the café for over 8 years during which time she, and the cafe, has gone from strength to strength! She has embraced the hospitality coaching and loves learning and helping her team grow more confident and capable.


Our Head Chef, Jamie-Lee, started her time with us as an assistant cook. She has since proved what an amazing asset she is to the business, stepping into the Head Chef role with an easy grace. Jamie keeps a close eye on COGS and is always full of bright and intuitive ideas.


Cafe Assistant, Malika, is a whizz in both the kitchen and FOH area – she's super speedy, willing to turn her hand to anything and has grown her skill set significantly in the short time she has been with us.


At The Herb Farm Café we strive to create a welcoming, positive and caring culture where our team can thrive, learn and grow.

Our popular café is set in the beautiful grounds of The Herb Farm gardens and is a well-known and loved meeting spot for locals and visitors to the region.

The Café & Kitchen Assistant role is a key part of our tight-knit team. This role is an opportunity for an A-Player to learn and grow within the role and play an instrumental part in the smooth daily operations of the café and deliver on our commitment to exceptional customer service.

To be successful, you will need to have:

- At least 1 to 2 years hospitality experience
- Proven kitchen and cooking skills
- Ability to work weekends
- Ability to work in a fast-paced environment whilst maintaining high standards
- Exceptional Customer Service Skills and ability to use a POS system
- Most importantly, a love for hospitality, an amazing attitude and a customer-first philosophy

What's in it for you:

- Opportunity to learn and develop your skills, including understanding critical business numbers
- Performance Incentive Program – additional earning potential
- Beautiful rural setting
- Free parking
- Positive and passionate team environment
- Grow with the business and develop on a personal and professional level

This role is part-time (approx. 13 hours) and includes working on the weekends. More hours may be available on other days and in the Summer.

Apply with a CV and cover letter on our seek listing: https://www.seek.co.nz/job/57624638