At The Herb Farm we strive to create a welcoming, positive and caring culture where our team can thrive, learn and grow. We are a family-owned business built on strong ethical values and are on a mission to lead the change towards a safe, transparent and sustainable skincare industry.

We manufacture our own natural products on-site in our purpose built manufacturing facility and sell them throughout New Zealand and in overseas markets.

The Marketing & Digital Manager role is a key part of our Management Team and we are looking for someone who is; obsessed with creating memorable customer experiences, energised by the prospect of driving sales through our ecommerce and destination retail shop sales channels and has experience in managing teams and planning and executing effective marketing strategies.

Key Areas of the Role:

- Create and implement innovative marketing strategies across multiple channels to give The Herb Farm brand a competitive edge.

- Create and execute high-performing digital strategies to keep our brand innovating and competitive in this competitive channel.

- Actively assist with building The Herb Farm brand in international markets including brand management.

- Be laser-focused on achieving sales targets through our ecommerce and destination shop channels and implementing innovative, brand-aligned ways to build sales.

- Take a professional, proactive and measurable approach to marketing and identify ways to strengthen The Herb Farm brand, convey the Company’s key messages and engage existing and new audiences.

- Gain deep customer insights and use these to implement customer-centric marketing initiatives through all sales channels.

- Proactively manage our Marketing and Retail Shop Teams to achieve all targets and customer service standards.

- Contribute to New Product Development that keeps us ahead of trends and meets our customer’s needs.

- Play a pivotal role in leading all marketing activities and delivering key Company objectives.

The role is a busy and varied one and we are looking for someone who can operate in a fast-paced environment with a solution-oriented approach, and who is motivated by obtaining and utilising deep insights into the company’s customers and delivering a world-class experience. Additionally, you will have high attention to detail, be focused on growing and learning and have a love of all things marketing and digital.

Please apply through our Seek Advert.

At The Herb Farm we strive to create a welcoming, positive and caring culture where our team can thrive, learn and grow. We are a family-owned business built on strong ethical values and are on a mission to lead the change towards a safe, transparent and sustainable skincare industry.

We manufacture our own natural products on-site in our purpose built manufacturing facility and sell them throughout New Zealand and in overseas markets.

The Administration & Accounts Assistant role is a key part of our office team and we are looking for someone who is; extraordinarily organised, has a passion for processes and the ability to multi-task without losing attention to detail and accuracy!

Key Areas of the Role:

- Assisting with inventory and stock management, across multiple warehouses, including the accurate entry
of data.

- Assisting with maintaining financial accounts (in Xero), including inputting invoices and purchase orders and reconciliation.

- Undertaking the efficient processing of orders for our Australia sales channels.

- Creating new company SOP’s, along with assessing and updating current processes to achieve maximum efficiency and customer satisfaction. Managing workshop and event bookings, including liaising with other relevant team members to ensure a smooth experience for our customers.
- Delivering exceptional internal and external customer service that surprises and delights.

- The creation, lodging and tracking of export order documentation and deliveries.

- General administration and reporting as required to contribute to the business’s smooth operation.

The role is busy and varied and we are looking for someone who can operate in a fast-paced environment with a solution-oriented approach, and who is motivated by delivering work of a very high standard. Additionally, you will have strong attention to detail, experience with accounting and inventory systems and excellent communication.

This is a fantastic opportunity for someone who aligns with our brand values and loves structure and a good process!

This role is 20 hours and has the potential to increase in hours.

Please apply via our Seek Advert.