OPPORTUNITIES AT THE HERB FARM

OUR CULTURE

OUR BENEFITS


Open Book Management

At The Herb Farm we share our critical numbers with our team and meet weekly to share progress towards targets and discuss how we can adjust, adapt and pivot as needed. We believe that collaborating and sharing ideas is a key part of growing as a team and business.

Rewards

We love rewarding our team and do this through a values-based recognition system as well as performance based reviews and rewards which are tailored for each role in the business.

Systems

Robust systems are key to a successful business and we invest in the tools we need to thrive. We use a range of systems including Xero, Unleashed, Shopify, Google Analytics, Calxa and Prospect CRM which allow us to track our key numbers daily and helps us hit and exceed our targets.

Employee Professional Development

We are a team of ‘A Player’s’ and know that to achieve this we need to invest in the growth, training and development of each team member. We work with coaches, mentors and training providers to ensure we are constantly learning, growing and moving forward.

OUR PEOPLE

GROWTH STORIES

KATRINA

Marketing Assistant, Katrina, joined our team with no experience in marketing - instead she brought a great attitude and an eagerness to learn - but she has quickly picked it up and has become our resident ecommerce expert.

ASHLEIGH

Ashleigh joined us as part of our manufacturing team and quickly learnt the ropes. She was keen to put her hand up for opportunities to grow and stepped into the role of Operations Manager.

JENNY

Jenny, our Accounts Administrator, started over 6 years ago and single-handedly manages the accounts for both businesses. She is continuously learning new systems and ways of doing things.

Want to join our team? We are always looking for 'A Players'!

CURRENT JOB OPPORTUNITIES

Marketing & Digital Manager

At The Herb Farm we strive to create a welcoming, positive and caring culture where our team can thrive, learn and grow. We are a family-owned business built on strong ethical values and are on a mission to lead the change towards a safe, transparent and sustainable skincare industry.

We manufacture our own natural products on-site in our purpose built manufacturing facility and sell them throughout New Zealand and in overseas markets.

The Marketing & Digital Manager role is a key part of our Management Team and we are looking for someone who is; obsessed with creating memorable customer experiences, energised by the prospect of driving sales through our ecommerce and destination retail shop sales channels and has experience in managing teams and planning and executing effective marketing strategies.


Key Areas of the Role:

- Create and implement innovative marketing strategies across multiple channels to give The Herb Farm brand a competitive edge.

- Create and execute high-performing digital strategies to keep our brand innovating and competitive in this competitive channel.

- Actively assist with building The Herb Farm brand in international markets including brand management.

- Be laser-focused on achieving sales targets through our ecommerce and destination shop channels and implementing innovative, brand-aligned ways to build sales.

- Take a professional, proactive and measurable approach to marketing and identify ways to strengthen The Herb Farm brand, convey the Company’s key messages and engage existing and new audiences.

- Gain deep customer insights and use these to implement customer-centric marketing initiatives through all sales channels.

- Proactively manage our Marketing and Retail Shop Teams to achieve all targets and customer service standards.

- Contribute to New Product Development that keeps us ahead of trends and meets our customer’s needs.

- Play a pivotal role in leading all marketing activities and delivering key Company objectives.

The role is a busy and varied one and we are looking for someone who can operate in a fast-paced environment with a solution-oriented approach, and who is motivated by obtaining and utilising deep insights into the company’s customers and delivering a world-class experience. Additionally, you will have high attention to detail, be focused on growing and learning and have a love of all things marketing and digital.


Please apply through our Seek Advert.



Administrator & Accounts Assistant

At The Herb Farm we strive to create a welcoming, positive and caring culture where our team can thrive, learn and grow. We are a family-owned business built on strong ethical values and are on a mission to lead the change towards a safe, transparent and sustainable skincare industry.

We manufacture our own natural products on-site in our purpose built manufacturing facility and sell them throughout New Zealand and in overseas markets.

The Administration & Accounts Assistant role is a key part of our office team and we are looking for someone who is; extraordinarily organised, has a passion for processes and the ability to multi-task without losing attention to detail and accuracy!


Key Areas of the Role:

- Assisting with inventory and stock management, across multiple warehouses, including the accurate entry
of data.

- Assisting with maintaining financial accounts (in Xero), including inputting invoices and purchase orders and reconciliation.

- Undertaking the efficient processing of orders for our Australia sales channels.

- Creating new company SOP’s, along with assessing and updating current processes to achieve maximum efficiency and customer satisfaction. Managing workshop and event bookings, including liaising with other relevant team members to ensure a smooth experience for our customers.
- Delivering exceptional internal and external customer service that surprises and delights.

- The creation, lodging and tracking of export order documentation and deliveries.

- General administration and reporting as required to contribute to the business’s smooth operation.

The role is busy and varied and we are looking for someone who can operate in a fast-paced environment with a solution-oriented approach, and who is motivated by delivering work of a very high standard. Additionally, you will have strong attention to detail, experience with accounting and inventory systems and excellent communication.

This is a fantastic opportunity for someone who aligns with our brand values and loves structure and a good process!

This role is 20 hours and has the potential to increase in hours.

Please apply via our Seek Advert.